Shipping Policy
We will make the best effort to ship items in a timely manner. The processing time for orders can take 24 to 48 hours (1 to 2 Business Days). Once a package has shipped or released, you will be received an email notice immediately. If for any reason you didn’t get the email, please check your other email box such as trash or promotions box. If for any reason you don’t get shipping information, you always can email to us at sales@mochishrooms.com, usually we’ll reply you within 24 hours.
Shipping Carriers Information
| Name | Service Type | Service Area | Min Order Amount | Processing Time After Order & Payment Received | Approx Transit Time |
| USPS | Economy Free Shipping (Ground Advantage) |
All states in the US. | $200 | 1. The same day shipping (Order and payment has to be received before 1:00pm PST) 2. The second day shipping (All remaining orders will be shipped the second business day) |
3-5 Business Days ( for some states, like Hawaii, Alaska, Guam, and Puerto Rico, it might take up to 2 weeks.) |
| USPS | Priority Shipping | All states in the US. | $200 | 1. The same day shipping (Order and payment has to be received before 1:00pm PST) 2. The second day shipping (All remaining orders will be shipped the second business day) |
2-3 Business Days |
| Freight (LTL) | Ground Shipping | 48 states in the US. | $5000 | 24-48 hours shipping | 3 – 8 Business Days |
Shipping Carriers Information
| Name | Service Type | Service Area | Min Order Amount | Processing Time After Order & Payment Received | Approx Transit Time |
|---|---|---|---|---|---|
| USPS | Economy Free Shipping (Ground Advantage) |
All states in the US. | $200 | 1. The same day shipping (Order and payment has to be received before 1:00pm PST) 2. The second day shipping (All remaining orders will be shipped the second business day) |
3-5 Business Days ( for some states, like Hawaii, Alaska, Guam, and Puerto Rico, it might take up to 2 weeks.) |
| USPS | Priority Shipping | All states in the US. | $200 | 1. The same day shipping (Order and payment has to be received before 1:00pm PST) 2. The second day shipping (All remaining orders will be shipped the second business day) |
2-3 Business Days |
| Freight (LTL) | Ground Shipping | 48 states in the US. | $5000 | 24-48 hours shipping | 3 – 8 Business Days |
Shipping Times, Days, Hours, Locations, & Contact Details
| Shipping Days & Hours: | Mon- Friday 10am – 5pm |
|---|---|
| Holidays: No Shipping on These Days | Christmas, Thanksgiving, New Year, Independence Day, Memorial Day, Labor day, Lunar New Year |
| Orders placed on weekend: | To be processed & shipped following Mon / Tuesday |
| Shipping Charges: | Selected when placing the order, based on total weight of package and location of receiver. |
| Shipping to P.O Box / Apo / FPO / DPO | Not Available. We Only ships to Verified Commercial Addresses. |
| Shipping to Residential Address: | Not Available. We Only ships to Verified Commercial Addresses. |
| Saturday Delivery | Only Available if Delivery provider is operational on Saturday, cannot be requested. |
| When to Contact: | 7 Business days from shipping date package still has not arrived or order has not shipped with-in 72hours |